Cookie Policy

1. Introduction

This Cookie Policy explains how Handover HQ Pty Ltd (ABN 34 689 167 477 · ACN 689 167 477) (Handover HQ, we, us, or our) uses cookies and similar tracking technologies when you visit our website at handoverhq.ai and use our platform (the Service), including during the Free Trial period.

This Cookie Policy should be read in conjunction with our Privacy Policy, which provides further information about how we collect and use personal information.

2. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to provide information to website operators.

Similar technologies include web beacons (also known as pixel tags or clear GIFs), local storage, and device fingerprinting, which serve comparable purposes.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the operation of the Service. They enable core functionality such as security, account authentication, session management, and accessibility. You cannot opt out of these cookies as the Service cannot function without them.

3.2 Analytics Cookies

These cookies help us understand how visitors interact with the Service by collecting and reporting information anonymously. This allows us to improve the Service based on actual usage patterns.

Handover HQ does not currently use third-party advertising or cross-site tracking analytics cookies. We rely on product telemetry and error monitoring to keep the Service secure and reliable; the providers involved are named in our Sub-processor Register. If we enable an additional analytics provider, we will add it to that register and update this policy before it is switched on.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and display options. If you do not allow these cookies, some features of the Service may not function as intended.

3.4 Marketing Cookies

Handover HQ does not use marketing cookies. We set no advertising or cross-site profiling cookies of any kind. If that ever changes, we will only do so with your consent, and this policy will be updated before any such cookie is set.

4. Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control the placement or use of these cookies. The relevant third-party privacy policies govern their use. Third-party services may include payment processors, customer support tools, and analytics providers.

5. How to Manage Cookies

5.1 Cookie Consent

The Service currently sets only strictly necessary cookies and first-party storage required for authentication and session management, so there is nothing to consent to and no consent banner is shown. If we introduce any non-essential cookie — analytics, functional or marketing — we will publish a consent banner and update this policy before that cookie is set, and you will be able to change your preferences at any time from a cookie settings link in the footer.

5.2 Browser Settings

Most web browsers allow you to manage cookies through their settings. You can typically set your browser to block or alert you about cookies. Please note that if you block essential cookies, you may not be able to use the Service.

For instructions on managing cookies in common browsers:

• Google Chrome: Settings > Privacy and Security > Cookies
• Mozilla Firefox: Settings > Privacy & Security > Cookies and Site Data
• Safari: Preferences > Privacy > Cookies
• Microsoft Edge: Settings > Cookies and Site Permissions

5.3 Opt-Out Links

We do not currently use any of the advertising or third-party analytics networks below. They are listed so that the opt-out route is already on record should we ever introduce one:

• Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout
• Network Advertising Initiative: optout.networkadvertising.org
• Digital Advertising Alliance: optout.aboutads.info

6. Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. We honour DNT signals where technically practicable and will treat them as a request to opt out of non-essential tracking cookies.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the Effective Date. We encourage you to periodically review this Cookie Policy.

8. Contact Us

For questions about our use of cookies, please contact us at:

Email: privacy@handoverhq.ai

Handover HQ Pty Ltd (ABN 34 689 167 477 · ACN 689 167 477)

Website: handoverhq.ai